FAQ
What are the delivery times?
We prepare orders within 1 to 3 business days. Delivery times vary depending on your destination and the shipping method selected during your order.
Can I return an item?
Yes. You can request a return within 14 days of receiving your order, provided the item is new, unworn, and in its original condition with all tags attached.
How to choose the right size?
Each product page contains information to help you select the right size. If you need further assistance, our customer service is available to help you.
What should I do if I receive a damaged or incorrect item?
If you receive a defective item or an item different from your order, contact our customer service within 48 hours of delivery, attaching photos of the product so that we can find a solution quickly.
Are payments on your store secure?
Yes. All transactions are protected by secure payment systems to ensure the confidentiality and security of your personal and banking information.
How can I be informed about promotions and new products?
Sign up for our newsletter to regularly receive information about our promotions, new products, and exclusive offers. You can also follow us on social media to stay up-to-date on our latest news.
Do you offer local pickup?
Available in certain cities in the Ăle-de-France region, subject to availability.