Terms and Conditions of Sale

Table of Contents

1. Purpose & Scope
2. Product/Service Information & Availability
3. Prices, Taxes, Quotes & Promotions
4. Order & Validation
5. Payment
6. Delivery & Fulfillment
7. Subscriptions, Renewal, Termination & Suspension
8. Right of Withdrawal
9. Legal Guarantees
10. Liability & Force Majeure
11. Intellectual Property
12. Personal Data
13. Consumer Mediation
14. Applicable Law & Jurisdiction
15. Customer Service & Complaints
16. Proof & Archiving
17. Amendments to the GTC

1. Purpose & Scope

These General Terms and Conditions of Sale (the "GTC") govern the sale of products and/or provision of services offered by HYPEUSE (hereinafter "HYPEUSE") via https://www.hypeuse.com, as well as the rights and obligations of the parties in this context. HYPEUSE is 537432668 and located at 200 rue de la Croix Nivert, 75015 Paris, France.

Any order implies full and unreserved acceptance of these GTC, which prevail over any other document, unless specific conditions are accepted in writing. HYPEUSE reserves the right to modify them at any time; the applicable version is that in force on the date of the order.

The customer acting as a consumer benefits from the protections provided by the Consumer Code, without prejudice to these GTC.

2. Product/Service Information & Availability

The essential characteristics of the products and services are presented on https://www.hypeuse.com with the reasonably expected accuracy, for information purposes. Photographs, visuals and descriptions are not strictly contractual and may show slight variations.

Offers are valid as long as they are visible online, within the limits of stock or availability. In the event of unavailability after the order, HYPEUSE will inform the customer as soon as possible and, if necessary, refund the amounts paid for the unavailable item.

3. Prices, Taxes, Quotes & Promotions

The applicable prices are those displayed at the time of order validation. Prices are indicated in Euros. VAT not applicable — article 293 B of the CGI (basic exemption) applicable to micro-enterprises; no VAT is charged. Any delivery, service or other fees are indicated before order validation.

HYPEUSE may offer quotes; unless otherwise stated, a quote is valid for thirty (30) days. Promotions, discount codes and special offers are valid for the announced duration and conditions, and cannot be combined unless expressly stated. HYPEUSE reserves the right to modify its prices at any time, it being understood that products and services are invoiced on the basis of the rates in force at the time of the order.

4. Order & Validation

The customer selects the products or services, verifies the details of their order and can correct any errors before confirming it. The order is final only after validation by the customer and, if applicable, payment confirmation.

An order summary is sent by email to the address provided by the customer. It is the customer's responsibility to provide accurate information; HYPEUSE cannot be held responsible for the consequences of erroneous or incomplete information. HYPEUSE reserves the right to refuse or cancel any order for a legitimate reason (prior dispute, abnormal order, suspicion of fraud).

5. Payment

Accepted payment methods are:

• Credit Card
• PayPal
• Apple Pay
• Google Pay
• Payment in installments

Payment is due in full. The table below summarizes the terms according to the billing method chosen:

Billing Method	Due Date	Renewal
One-time purchase	Upon order, in full	N/A
Monthly	At the beginning of each engagement month	For successive periods of one (1) month
Annual	At the beginning of each annual period	For successive periods of twelve (12) months
Usage-based	According to observed consumption over the period	According to recorded usage

In the event of failure, rejection or default of payment, HYPEUSE may suspend or cancel the order and, for ongoing services, suspend access to the service until regularization. The customer is informed that any payment incident may result in fees and service suspension.

Payment Security. Online payment is offered and processed by one or more secure payment providers; HYPEUSE does not have access to the customer's complete banking data, which is encrypted and transmitted to the relevant provider.

6. Delivery & Fulfillment

Delivery to a relay point within 2 to 5 working days, Delivery 3–5 working days via Colissimo.

Delivery or fulfillment times are given for information purposes only; HYPEUSE strives to meet them. For the consumer, in the absence of an agreed date, delivery or fulfillment occurs without undue delay and at the latest thirty (30) days after the conclusion of the contract (Art. L.216-1 of the Consumer Code); in case of failure, the customer may, after an unsuccessful formal notice, terminate the contract under the conditions of articles L.216-2 et seq.

Transfer of Risks. For goods, the transfer of risks of loss or damage occurs upon physical possession of the goods by the consumer (or a third party designated by them), in accordance with Article L.216-4 of the Consumer Code.

For digital products and online services, "fulfillment" or "provision" means the opening of access to the service or the download of content.

7. Subscriptions, Renewal, Termination & Suspension

When the offer takes the form of a subscription, it is subscribed for the period indicated in the order (single) and is tacitly renewed for equivalent periods, unless terminated by one of the parties before the deadline, under the conditions set out below.

Information on tacit renewal (Art. L.215-1 of the Consumer Code). The professional informs the consumer, in writing (or by dedicated email), at the earliest three (3) months and at the latest one (1) month before the end of the period, of the possibility of not renewing the contract; failing to provide information within these deadlines, the consumer may terminate the contract free of charge at any time from the renewal date.

Online Termination "in three clicks" (Art. L.215-1-1). When the contract has been concluded electronically, HYPEUSE provides a free termination function, directly accessible from the service, allowing the contract to be terminated as easily as it was subscribed (obligation in force since June 1, 2023).

Termination. Each party may terminate the subscription for the next term by respecting the notice period indicated at the time of subscription. Termination does not give rise to a refund for periods already started, unless otherwise required by law.

Suspension. HYPEUSE may suspend access to the service in case of payment default, non-compliant use with these terms or conditions of use, or for security or maintenance reasons, after informing the customer when possible.

8. Right of Withdrawal

For distance contracts, the consumer has a right of withdrawal that they can exercise within fourteen (14) days without having to provide reasons or bear any costs other than those provided by law (Art. L.221-18 et seq. of the Consumer Code).

The period runs from the conclusion of the contract for service provisions and from the receipt of the goods for sales of goods. To exercise this right, the consumer notifies HYPEUSE of their decision by an unambiguous declaration (a standard withdrawal form is made available to them, Art. R.221-1) before the expiry of the period; HYPEUSE will proceed with the refund within fourteen (14) days (Art. L.221-24).

Exceptions to the right of withdrawal (Art. L.221-28 of the Consumer Code). The right of withdrawal cannot be exercised, in particular, for:

• Goods made to measure or clearly personalized;
• Goods likely to deteriorate or expire quickly, and those unsealed that cannot be returned for hygiene reasons;
• The supply of digital content not provided on a material medium whose performance has begun after the consumer's express prior agreement and express waiver of their right of withdrawal;
• Services fully performed before the end of the period, with the consumer's express prior agreement and acknowledgment of the loss of their right.

9. Legal Guarantees

Regardless of any commercial warranty, the consumer benefits from the following legal guarantees (for information purposes):

• The legal guarantee of conformity (Articles L.217-3 et seq. of the Consumer Code): for a good that does not conform to the contract, the consumer can obtain its conformity (repair or replacement) and, failing that, a price reduction or termination of the sale; the seller is liable for defects in conformity appearing within two (2) years from the delivery of the good.
• The guarantee against hidden defects (Articles 1641 et seq. of the Civil Code), which applies to hidden defects rendering the good unfit for the use for which it is intended.

These guarantees are exercised under the conditions and deadlines provided for by the Consumer Code and the Civil Code. For digital content and services, specific conformity guarantees may apply. The customer is invited to keep their proof of purchase and to contact HYPEUSE for any implementation.

10. Liability & force majeure

HYPEUSE is bound by an obligation of means in the provision of products and services. Its liability cannot be engaged for indirect damages, nor for the consequences of improper use or a customer's breach of their obligations. These limitations apply without prejudice to the rights that the consumer holds from imperative legal provisions, which remain fully applicable.

Force majeure. A party's liability cannot be engaged in case of non-performance due to an event of force majeure as defined in Article 1218 of the Civil Code (in particular, disaster, network or supplier failure, government action). The affected obligations are suspended for the duration of the event.

11. Intellectual Property

All elements of the site and services (brands, logos, texts, visuals, databases, software) are protected by intellectual property law and remain the property of HYPEUSE or its partners. The sale of a product or the provision of a service does not entail any transfer of these rights.

Where applicable, the client is granted a personal, non-exclusive and non-transferable right of use, limited to the intended purpose and duration of the contract. Any unauthorized reproduction or exploitation is prohibited.

12. Personal Data

Personal data collected in connection with orders and the use of the Site are processed in accordance with Regulation (EU) 2016/679 ("GDPR"), the "Informatique et Libertés" law, and HYPEUSE's Privacy Policy.

The purposes, legal bases, recipients, retention periods, and rights of data subjects (access, rectification, erasure, restriction, opposition, portability, and withdrawal of consent when it constitutes the legal basis) are detailed in the Privacy Policy.

Customers can exercise their rights by contacting HYPEUSE at the address indicated in the "Customer Service & Complaints" section or in the Privacy Policy.

13. Consumer Mediation

In accordance with articles L.611-1 et seq. of the Consumer Code, the consumer has the right to use, free of charge, a consumer mediator for the amicable resolution of a dispute with HYPEUSE, after having submitted a written complaint that has remained without a satisfactory solution.

The contact details of the competent mediator will be communicated to the consumer upon simple request or, when known, indicated on the Site in accordance with the applicable regulations.

The European Commission also provides an online dispute resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr .

14. Applicable Law & Jurisdiction

These General Terms and Conditions of Sale are governed by French law.

In case of dispute concerning their interpretation, validity or execution, the parties will seek an amicable solution before any legal action.À

15. Customer service & complaints

For any question, request for information or complaint relating to an order, a product or the application of these General Terms and Conditions of Sale, the customer can contact HYPEUSE at the following contact details:

• E-mail: Hypeuse.shop@outlook.fr
• Website: https://www.hypeuse.com

HYPEUSE undertakes to process requests within a reasonable time and to seek an amicable solution before any contentious procedure.

16. Proof & Archiving

Computerized records, order confirmations, invoices, emails and any other document kept by HYPEUSE under reasonable security conditions will be considered as proof of communications, orders, payments and transactions between the parties.

These documents may be produced as evidence in the event of a dispute, in accordance with applicable legal provisions.

17. Modifications to the GTC

HYPEUSE reserves the right to modify these General Terms and Conditions of Sale at any time in order to adapt them to legal, regulatory, technical or commercial changes.

The General Terms and Conditions of Sale applicable are those in force at the time of order validation by the customer.

New versions will be published on the Site and will come into force upon their online publication, unless otherwise specified.

Effective date: July 10, 2026

failing amicable agreement, the French courts with territorial jurisdiction shall have sole jurisdiction, subject to imperative provisions granting jurisdiction to the court of the consumer's domicile in accordance with the Consumer Code.